Zafraan Divine Cuisine

After a marathon run of eating only home cooked food, I rebelled. The Arien acquiesced. It was yet another one of those rainy days. I actually wanted to curl up in bed with a good book and order in food. The Arien wanted to shop and because he had agreed that we could eat out - I was ready in a jiffy. We decided to try Zafraan, which was enroute.

The ambience at Zafraan was quite nice, welcoming, and cozy. The chairs were a bit severe. We should have chosen the sofa but it was already occupied. There were only a few folks arnd and we were late and so I was sure we would be served quickly. We took a few minutes to identify what we should eat and then waited for the waiter to take our order. He took forever to take our order. The Arien was ready to lose his cool when the waiter appeared and took our order. After that we had another looong wait. I noticed that most of the folks who were seated had been waiting a loong time. Some of them were slowly losing their temper. We waited for ~40 minutes before our dishes made an appearance. The food was piping hot and tasted quite different. We actually enjoyed the food a lot. Definitely a lot more than we had expected to. The Arien was also pleasantly suprised.

Image Courtesy: http://bangalore.burrp.com

We had not ordered very spicy dishes and the Arien had also not tried the Non-Veg items on the menu. So, I think Zafraan deserves a second visit from us. Nope, I am not going soft in my old age - I liked the food and really wanna visit again to see if they ever serve on time. While I agree that food gets the highest preference, ambience, and service play a very important role in making you re-visit the restuarant. Making your customers wait 40 minutes is taking the customer for granted.